is also potentially a whole subject unto itself, but you should at least cover the basics of how you create, deliver, and capture value. See this workshop on creating a
How you operate the business and can scale it to build and deliver your products and services predictably and eventually profitably.
In the end, investors need to know that you understand the methods and costs associated with building your product, selling it, and supporting customers in a repeatable, scalable, valuable, predictable, profitable and defensible (